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Home  --  Products & Services  --  Customer Support

Customer Support
 
       
If you are a Therap user, whether a DSP or part of management, you can use various exciting tools we provide to learn or teach more about Therap. Click for details now!

We have listed some new and innovative training content at this page. Feel free to try them out and send us your feedback on these. The latest of them is a series of Automated Training Modules, that explain a Therap module with the help of multimedia.


Automated TrainingBack to top

Join T-Girl at Therap's virtual classroom to learn about different Therap modules. T-Girl will jump from screen to screen showing you how to enter data into Therap, how to search for data and also how to relate different scenarios at work to what you do in Therap. These training sessions use images and cartoons to make learning more fun and feature small review quizzes at the end of some sections so you can test yourself. We hope they are as entertaining as they are helpful! Enjoy.

>>  Secure Communications
Updated: 06/27/2009
Learn how to use Therap's Secure Communications (SComm) module, that facilitates the exchange of information among co-workers in a secure, HIPAA compliant way. Using SComm, staff members within an agency can exchange messages on administrative, personal, or individual care related issues. Let T-Girl tell you more.
>>  General Event Reports
Updated: 11/20/2008
Learn about GER, the module that help you track all types of incident reporting. Let T-Girl show you how to create new incident reports. Don’t forget to take the quiz at the end of the training to test your skills.
>>  T-Logs
Updated: 11/04/2008
Learn about T-Logs, the module that takes care of your day/shift notes, and other messages that get written down in your logbooks now. Let T-Girl show you how to read, create, and search T-Logs in Therap.
Languages: Bangla
>>  Health Tracking
Updated: 11/04/2008
In the training session here, T-Girl will show you how to track height/weight of individuals, and how to enter accounts of seizures in the Health Tracking module. Once you learn these two parts, we are pretty sure you can use most other modules in Health Tracking.
3D GameBack to top
Try out our Training Games which introduce a fun and interesting way for staff members to learn about the Therap system.

Please login to the following DEMO account. Without access to this account, some of the answers in the different game sections below will not be possible to find. Login information is as follows:

  • User Name: viewgame
  • Password: oktoshare
  • Provide Code: DEMO
>>  DSP on Planet Ehtpar - Full Game (Version 0.2.0)

Updated: 06/05/2008
File Size: 15mb
DSP on Planet Ehtpar is an innovative and hip 3D game developed for training. The game’s storyline has been developed with the concept of training in mind, and uses a metaphorical way to teach users about the various aspects of using Therap. Attention to entertainment has not been overlooked - this 3D game tries to integrate training and fun in the same story. The gameplay includes different missions, tasks, and bonus stages.

We will be adding new missions to this game from time to time.

Select Game Level
If you do not want to play all the levels of the ‘DSP on Planet Ehtpar’ game at this moment, you can select any levels of the game from this option.

View High Scores

Therap E-QuizBack to top

Users may try out the following E-Quizzes to test their skills as well as learn about different features of the Therap system.

>>  GER E-Quiz for NY (Version 0.0.1)
Updated: 04/17/2008
File Size: 888 KB
NY Users can try out this E-Quiz to test their knowledge on Therap General Event Reports (GER) module and NY State forms. An additional E-Quiz on Jonathan’s Law is also included.
>>  Therap E-Quiz - T-Log (Version 0.1.1)
Updated: 03/02/2008
File Size: 155 KB
This animated E-Quiz is designed to test your expertise on the T-Log module.
>>  Therap E-Quiz - General Event Reports (Version 0.1.1)
Updated: 02/25/2008
File Size: 155 KB
Try out this animated E-Quiz to test your skills on the GER module.
>>  Therap E-Quiz - Individual Service Plan (Version 0.1.1)
Updated: 02/11/2008
File Size: 142 KB
This animated E-Quiz is designed to test your expertise on the Individual Service Plan (ISP) module.
>>  Interactive Introduction to Therap - Individual Support (Version 0.0.1)
Updated: 02/04/2008
File Size: 1.83 MB
This interactive demonstration introduces users to Therap and the Individual Support application.
Therap Scavenger HuntBack to top

Instructions for running a Therap Scavenger Hunt
The following games can be downloaded and printed for staff members in your agency:

>>  Therap Scavenger Hunt (Module: Secure Communications)
Updated: 01/06/2008
File Size: 105 KB
With this game staff members can learn about the different features of the SComm module.
Hints & Answers
Updated: 01/06/2008
File Size: 57 KB
>>  Therap Scavenger Hunt (Module: GER)
Updated: 12/30/2007
File Size: 92 KB
Staff members can take this game to learn about the GER module.
Hints & Answers
Updated: 12/30/2007
File Size: 58 KB
>>  Therap Scavenger Hunt (Module: T-Log)
Updated: 12/30/2007
File Size: 89 KB
Questions on this game are focused on the T-Log module.
Hints & Answers
Updated: 12/30/2007
File Size: 57 KB
>>  Therap Scavenger Hunt (Module: Health Tracking)
Updated: 12/30/2007
File Size: 90 KB
With this game staff members can learn about the different features of the HT module.
Hints & Answers
Updated: 12/30/2007
File Size: 59 KB